100% VALUE GUARANTEE

At VRAI, we understand the emotional significance of an engagement ring, and that's why we're committed to providing a lifetime value guarantee for your VRAI created diamond. Think of it as your very own "rainy day" fund, ensuring your diamond investment remains a valuable asset for years to come.

With our Value Guarantee Program, any certified solitaire diamond (0.30ct and above) set in a VRAI engagement ring, or purchased loose, is eligible for an upgrade at any time. You can return your original VRAI created diamond and receive a credit equivalent to the purchase price, which can be applied towards any diamond jewelry on VRAI.com or in our showrooms that is at least fifty percent greater in value.

• Please reach out to hello@vrai.com for return shipping instructions, and to initiate the upgrade process.
• Return your original VRAI created diamond to be inspected. For VRAI created diamonds in engagement ring settings, your original setting will be returned to you upon verification and inspection. Please be aware that your setting is non-refundable.
• You may receive a credit equivalent to the purchase price, which can be applied towards any diamond jewelry on VRAI.com or in a VRAI showroom that is at least fifty percent greater in value.
• If you choose to purchase another VRAI engagement ring, a new setting must be purchased as each setting is custom-made based on the diamond's specific measurements.
• This value guarantee is exclusive to the original purchaser and does not include the cost of your setting, duties/taxes paid on the diamond, or shipping costs.
• All applicable duties and taxes will be charged on the full retail price of your new jewelry, prior to applying the credit.
• The entire credit must be used towards your order, and all diamond jewelry purchases made with this credit are final sale.
• The customer is responsible for return shipping.