VRAI guarantees your jewelry to be free of manufacturing defects for one calendar year from purchase. Manufacturing defects can include clasp breakage, missing pavé stones (stones under .01ct), loose diamonds or loose prongs.
Manufacturing defects do not include general wear and tear, scratching, stretched chains/rings, lost jewelry, or jewelry damaged due to improper cleaning or storage.
Because we stand behind our designs and our manufacturers, any third-party or outside jeweler altering your jewelry will void your warranty with us! Have a question about your piece or how to care for it? Please reach out to firstname.lastname@example.org.