SHIPPING

Brilliance delivered to your doorstep

HOLIDAY DELIVERY 2024

For a timely delivery by Christmas, please place your order by the following dates and reference the ships by date on each product page, as many designs require a longer production timeline:

UNITED STATES

Custom designs (2 Day Air): December 2nd
Custom designs (Overnight Air): December 3rd
Made-to-order designs (2 Day Air): December 5th
Made-to-order designs (Overnight Air): December 8th
Ready-to-ship designs (2 Day Air): December 19th
Ready-to-ship designs (Overnight Air): December 22nd

CANADA, AUSTRALIA, HONG KONG, JAPAN, MEXICO, NORWAY, SINGAPORE, SOUTH KOREA, SWITZERLAND, TAIWAN, UNITED ARAB EMIRATES, UNITED KINGDOM

Custom designs (FedEx Priority): November 26th
Made-to-order designs (FedEx Priority): December 3rd
Ready-to-ship designs (FedEx Priority): December 17th

EUROPEAN UNION

Custom designs (FedEx Priority): November 25th
Made-to-order designs (FedEx Priority): December 2nd
Ready-to-ship designs (FedEx Priority): December 16th

COUNTRIES WE SHIP TO

NORTH AMERICA

United States, Canada

EUROPE

Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Spain, Sweden, Norway, Slovenia, Slovakia, Switzerland, United Kingdom.

OTHER INTERNATIONAL DESTINATIONS

Australia, Hong Kong, Japan, Mexico, Singapore,

South Korea, United Arab Emirates, Taiwan.

GENERAL SHIPPING INFORMATION

  • The “ships by” date for each design is provided on the product page.
  • Loose diamond purchases ship within 1-4 business days.
  • VRAI does not deliver on weekends or holidays.
  • All shipments require a signature upon delivery.
  • Orders cannot be shipped to a P.O. box.

NORTH AMERICAN SHIPPING INFORMATION

UNITED STATES OF AMERICA

  • Non-refundable shipping fee added at checkout.
  • FedEx 2Day service (2 business days): $10 USD plus applicable taxes.
  • FedEx Overnight service (1 business day): $50 USD plus applicable taxes.
  • Orders to Puerto Rico and Guam: FedEx International Priority (2-5 business days) with a non-refundable shipping fee. Duties and taxes calculated at checkout.
  • APO address: Complimentary USPS Priority Mail (1-3 business days).

CANADA

  • Non-refundable shipping fee added at checkout.
  • FedEx International Priority (2-5 business days): CA$30 plus applicable taxes based on shipping address province.

EUROPE SHIPPING INFORMATION

EUROPEAN UNION

  • Non-refundable shipping fee added at checkout.
  • FedEx International Priority (2-5 business days): €25
  • Denmark: DKK 190 via FedEx International Priority (2-5 business days)
  • Sweden: SEK 290 via FedEx International Priority (2-5 business days)
  • Product prices are already inclusive of the applicable statutory value added tax (VAT) rate and duties. There are no additional charges upon delivery.

UNITED KINGDOM

  • Non-refundable shipping fee added at checkout.
  • FedEx International Priority (2-5 business days): £20
  • Product prices are already inclusive of the applicable statutory value added tax (VAT) rate and duties. There are no additional charges upon delivery.

NORWAY AND SWITZERLAND

  • FedEx International Priority (2-5 business days).
  • Shipping fees are non-refundable and calculated at checkout.
  • The customer is the importer of record, which means that taxes and duties are calculated and collected at checkout. There are no additional charges upon delivery.

OTHER INTERNATIONAL DESTINATIONS SHIPPING INFORMATION

AUSTRALIA, JAPAN, MEXICO, SINGAPORE, HONG KONG, SOUTH KOREA, TAIWAN, UNITED ARAB EMIRATES

  • Shipping fees are non-refundable.
  • FedEx International Priority (2-5 business days).
  • Shipping, taxes, and duties are calculated and collected at checkout. There are no additional charges upon delivery.

CHINA AND MACAU SHIPPING INFORMATION

  • Visit VRAI China to purchase

    Last revised on November 6, 2024

100% DIAMOND VALUE GUARANTEE