VRAI Q&A: What Does Made-to-Order Mean?

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Covid-19 Notice: We expect to dispatch in-stock jewelry orders within two business days.
SHIPPING DETAILS
Standard Shipping
  • Free Ground shipping (2-7 business days) for all orders.
  • We process orders Monday-Friday (excluding holidays). Orders placed after 12pm PST will be processed the next business day.
  • Made to Order products are handcrafted and will be dispatched within 10-14 business days.
  • We do not deliver on weekends.
  • We cannot deliver to PO boxes.
Standard Shipping
  • Free Ground shipping (2-7 business days) for all orders.
  • We process orders Monday-Friday (excluding holidays). Orders placed after 12pm PST will be processed the next business day.
  • Made to Order products are handcrafted and will be dispatched within 10-14 business days.
  • We do not deliver on weekends.
  • We cannot deliver to PO boxes.
2-Day Shipping
  • Free 2-day shipping for all orders over $700 and all Made to Order Jewelry, Engagement and Wedding pieces.
  • $30 USD for all in-stock orders under $700.
  • We process orders Monday-Friday (excluding holidays). Orders placed after 12pm PST will be processed the next business day.
  • Made to Order products are handcrafted and will be dispatched within 10-14 business days.
  • We do not deliver on weekends.
  • We cannot deliver to PO boxes.
Overnight Shipping
  • $50 USD flat rate
  • Free Next Day shipping for all orders over $10,000 USD.
  • We process orders Monday-Friday (excluding holidays). Orders placed after 12pm PST will be processed the next business day.
  • Made to Order products are handcrafted and will be dispatched within 10-14 business days.
  • We do not deliver on weekends.
  • We cannot deliver to PO boxes.
International Shipping
  • International shipping is available (estimated 5-7 business days) and includes taxes and duties at checkout.
  • A signature is required upon delivery.
  • We process orders Monday-Friday (excluding holidays). Orders placed after 12pm PST will be processed the next business day.
  • Made to Order products are handcrafted and will be dispatched within 10-14 business days.
  • We do not deliver on weekends.
  • We cannot deliver to PO boxes.
Signature Requirement
• Orders under $1,500 USD do not require a signature. An optional signature can be added at checkout for $5 USD.

• Orders over $1,500 USD, Made To Order Jewelry, Engagement and Wedding pieces require a signature upon delivery.


Please note:
• We do not deliver on weekends
• Vrai cannot deliver to PO boxes

Just In: Limited Edition Artwork by

VRAI Q&A:

What Does "Made-to-Order" Mean?

The Answer:

In 10 days or less, our “Made-to-Order” designs are delivered directly to your door. From engagement rings to fine jewelry, unique styles are created with the utmost attention to craftsmanship, value and the VRAI vision.

We sat down with Charlotte, Director of Product Development & Production to learn about what makes our unique process so special.

The Answer:

In 10 to 14 business days, our “Made-to-Order” designs are delivered directly to your door. From engagement rings to fine jewelry, our unique styles are created with the utmost attention to craftsmanship, value and the VRAI vision.

We sat down with our Director of Product Development & Production to learn about what makes our unique process so special.

1. Level of Customization

"We offer a level of customization that other brands can't. From our personalized engagement rings to luxury jewelry styles, we’re truly unique. In my 17 years within the jewelry industry, I haven't seen styles like ours before. I love that we can be both bold, minimal and elevated, with the rest up to the wearer."

2. A Different Mentality

"Our designs are made specifically for the person, so our jeweler has a totally different mentality when making the piece. There's a level of pride and precision that’s a reflection of VRAI's aesthetic and our manufacturer's craftsmanship."

See How They're Made

From engagement rings to fine jewelry, your design is made in 4 steps:

    1. First, our template CAD (computer-aided design) is adjusted for your diamond shape and ring size.
    2. Your design is printed as a wax mold. Then, our expert jeweler casts it in solid gold or platinum.
    3. The casting is deep cleaned and quality checked.
    4. The design is customized with your specific diamond or engraving and finally, polished to perfection.

3. Service & Inspection

"Each Made-to-Order design is given special attention. Our production team goes back and forth to ensure it's the right size, right stone and made with an impeccable level of attention based on your unique preferences."

4. Value

"Most jewelry on the market is either too expensive with lots of designer markups, or it’s fashion-focused and made of plated, lower quality materials. I work directly with our partners to ensure our sustainably created diamond engagement rings and jewelry are competitively priced."

Shop Made to Order

Fine Jewelry

Custom Engagement Rings

The Oval Signature Pavé

Starting at $2,005

The Emerald Hover

Starting at $1,865

The Emerald Duet Half Pavé

Starting at $2,200

The Pear Halo

Starting at $5,561


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