Meet the Team: Courtney, Fulfillment & Logistics Director – Vrai

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Free Home Try-On *$50 Refundable Deposit
of 3 rings chosen

Home Try-On
Ring Size: 7 Ring Size: {item.variant_options | itemat 1}
Diamond Size: {item.variant_options | itemat 1}

×


Price:
Item is final sale

Size: {item.variant_options | itemat 1}
Price:
Item is final sale

Ring Size: {item.variant_options | itemat 1}
{item.variant_options | itemat 0} / {item.variant_options | itemat 1 } {item.variant_options | itemat 0} / {item.variant_options | itemat 1 | appendInches item.product_title} 14k Yellow Gold/20” {item.variant_options} {item.variant_options | itemat 0} / {item.properties.Free}
Qty: {item.quantity}
Price: {item.original_line_price | money Currency.currentCurrency} { item.tags.length }

Gift note added
Engraving: {item.properties._Engraving}
Front Engraving:

{item.properties._EngravingFront }

Back Engraving:

{item.properties._EngravingBack}

{item.variant_options | itemat 0} / {item.variant_options | itemat 1} Qty: {item.quantity}
Price: {item.original_line_price | money Currency.currentCurrency} { item.tags.length } Item is final sale

{item.variant_options | itemat 1}
Ring Size: {item.variant_options | itemat 0}
{item.variant_options | itemat 0} / {item.variant_options | itemat 1} {item.variant_options} {item.variant_options | itemat 0} / Qty: {item.quantity}
{property.value}

Engraving: {item.properties.Engraving}

Font: {item.properties.Font}

Front Engraving: {item.properties._EngravingFront }

Back Engraving: {item.properties._EngravingBack }
Complimentary Price: {item.original_line_price | money Currency.currentCurrency} { item.tags.length } Item is final sale

{item.variant_options | itemat 1}
Ring Size: {item.variant_options | itemat 0}
{item.variant_options | itemat 0} / {item.variant_options | itemat 1} {item.variant_options} {item.variant_options | itemat 0} / Included with Home Try-On Qty: {item.quantity}
{property.value} FREE Price: {item.original_line_price | money Currency.currentCurrency} { item.tags.length } Item is final sale

{item.variant_options | itemat 1}
Ring Size: {item.variant_options | itemat 0}
{item.variant_options | itemat 0} / {item.variant_options | itemat 1} {item.variant_options} {item.variant_options | itemat 0} / {property.value}

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SHIPPING DETAILS
Standard Shipping
  • Free UPS Ground shipping (2-7 business days) for all orders.
  • We process orders Monday-Friday (excluding holidays). Orders placed after 12pm PST will be processed the next business day.
  • Made to Order products are handcrafted and will be dispatched within 10-14 business days.
  • We do not deliver on weekends.
  • We cannot deliver to PO boxes.
Standard Shipping
  • Free UPS Ground shipping (2-7 business days) for all orders.
  • We process orders Monday-Friday (excluding holidays). Orders placed after 12pm PST will be processed the next business day.
  • Made to Order products are handcrafted and will be dispatched within 10-14 business days.
  • We do not deliver on weekends.
  • We cannot deliver to PO boxes.
2-Day Shipping
  • Free UPS 2-day shipping for all orders over $700 and all Made to Order Jewelry, Engagement and Wedding pieces.
  • $30 USD for all in-stock orders under $700.
  • We process orders Monday-Friday (excluding holidays). Orders placed after 12pm PST will be processed the next business day.
  • Made to Order products are handcrafted and will be dispatched within 10-14 business days.
  • We do not deliver on weekends.
  • We cannot deliver to PO boxes.
Overnight Shipping
  • $50 USD flat rate
  • Free UPS Next Day shipping for all orders over $10,000 USD.
  • We process orders Monday-Friday (excluding holidays). Orders placed after 12pm PST will be processed the next business day.
  • Made to Order products are handcrafted and will be dispatched within 10-14 business days.
  • We do not deliver on weekends.
  • We cannot deliver to PO boxes.
International Shipping
  • International shipping is available via DHL Express (5-7 business days) and includes taxes and duties at checkout.
  • A signature is required upon delivery.
  • We process orders Monday-Friday (excluding holidays). Orders placed after 12pm PST will be processed the next business day.
  • Made to Order products are handcrafted and will be dispatched within 10-14 business days.
  • We do not deliver on weekends.
  • We cannot deliver to PO boxes.
Signature Requirement
• Orders under $1,500 USD do not require a signature. An optional signature can be added at checkout for $5 USD.

• Orders over $1,500 USD, Made To Order Jewelry, Engagement and Wedding pieces require a signature upon delivery.


Please note:
• We do not deliver on weekends
• Vrai cannot deliver to PO boxes


Meet the Team: Courtney, Fulfillment & Logistics Director

Meet the Team: Courtney, Fulfillment & Logistics Director

Posted by Vrai & Oro on

One morning meeting, we realized that when it comes to our favorite brands, we don’t know much beyond the product, and that's something we wanted to work towards changing. So we’re introducing each team member as a way to get to know us all a little better. This week, meet Courtney: our Head of Fulfillment and owner of our office dog, Frida.

Name: Courtney
Position: 
Fulfillment & Logistics Director
Started
July 2016

What do you do at Vrai and Oro?
My title is Fulfillment and Logistics Director. I make sure our jewelers are busy making beautiful things and I manage the powerhouse team that gets your lovely jewelry from our office into your hot little hands.

Where are you from?
I come from a family of suburban nomads, moving every 2-3 years. Most notably: Boston, San Diego and South Florida.

If you weren’t here, where would you be?
Ideally, en route via train to a place I’ve yet to explore, possibly Chiang Mai or the Maramures in Romania. Realistically, I’m sitting in the me-shaped divet on my couch with my dog curled up next to me.

Paint us a picture of your ideal Sunday (mentally, of course).
Picture this...70ºF, sunny. The house is clean, the dog is walked, so I go shopping, hitting up a flea market or a used furniture shop. I find bargains on beautiful things that do not need repair. At noon, I do my weekly Facetime with my parents. After my massage, I nap soundly before ordering a Thai curry, which I eat on the couch while watching stand-up specials on Netflix. Yes, I am insufferable.

What’s currently inspiring you?
The decorative arts and handcrafts of Eastern Europe, specifically Transylvania and Ukraine, the miniature art gallery/dollhouse I’m working on at home, Aziz Ansari’s Master of None, anything Sia does.

What does your desk look like?
No one is fact-checking this, right? Yeah, my desk is very organized and tidy. Definitely not covered in scraps of paper, bits of jewelry, loose diamonds, and a dozen pads of post-its. I am not a hoarder of office pens.

Where’s your go-to spot for a morning pick me up?
Tierra Mia on S. Spring Street in DTLA--they are so nice! But really I like it best when Alyssa makes me coffee at the office.

If you could summarize your day to day in one emoji, what would it be?

👍, because I am quite agreeable

Vrai and Oro is based around three key values (quality, simplicity, transparency). What are your personal key values?
Sarcasm, Thoroughness, and Dogs

IN HANDWRITING, your favorite part of the day:
Vrai & Oro Meet the Team: Courtney


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