Protect what you love

VRAI offers a lifetime warranty and 100% value guarantee, but accidental damage isn't covered. We've partnered with Extend to protect your most meaningful designs through every moment.

What's included?

Accidental damage

Coverage in case of chipped or cracked stones, broken clasps, or bent prongs.

Replace lost diamonds

Coverage in case of lost diamond centerstone or side stones.

No hidden fees

After the purchase of your Extend protection, you won't experience any fees or deductible.

24/7 Online Claims

Total convenience and fast, hassle-free resolutions.

Why add Extend?

VRAI's lifetime warranty does not cover accidental damage. Extend provides extended protection for accidental damage, such as resetting and repair of chipped or cracked stones, or broken clasps. Add product protection to your purchase during checkout. Our partner Extend will work directly with you to get your product repaired or replaced. No catches — everyone wins.

“Thank you for taking such good care of my ring! It is gorgeous!”

Cheri G.

“Unbelievably fast turnaround time and pristine repair! Thank you so much.”

Elisha B.

“I was so happy to have my necklace back so fast...thank you.”

Debra R.

Frequently asked questions

Extend Product Protection covers ring resizing, broken, bent, or worn prongs, clasps, and hinges, replacement for a lost diamond center stone, or side stones, refinishing and polishing, rhodium plating on white gold, and more. Read the full terms and conditions for more information.

If you return your product, we return the amount you paid for your product protection. Depending on how much time has passed since your purchase date, you may receive a prorated refund, less any paid claims.

Extend Product Protection makes a great addition to a gift. Transfer to the recipient using MyExtend or by calling (877) 248-7707. Upon transfer, an email is sent to both you and the recipient.

When you contact Extend, you will simply need to provide either your contract ID, email address, or another identifying piece of information.

Limitations and exclusions apply. Read Extend’s terms and conditions.